[BCMA] Job Posting: Visitor Services and Gallery Shop Associate

[Moderated BCMA subscriber listserv]

The Bill Reid Gallery is looking for an experienced customer service professional to join its dedicated
Visitor Services and Gallery Shop team. Associates play an important role in providing a showcasing
Indigenous artwork in the shop and ensuring satisfaction of visitors to the Bill Reid Gallery. The Visitor
Service & Gallery Shop Associate must be organized, able to multitask and perform other related duties
as required.

Hours: 3-4 days/week
Rate: $18.00 per hour

Key Responsibilities:
• Visitor Services staff are the first point of contact at the front desk, providing exemplary customer
service to visitors and guests;
• Gallery Shop staff engage visitors in the shop to promote and sell merchandise;
• Process admissions payments and sales orders at the Point-of-Sale system and on the Online Store;
• Learn about the Bill Reid Foundation collection and rotating exhibitions to answer visitor inquiries;
• Ensure the front of house and reception desk area are tidy, clean and welcoming for visitors and
guests;
• Assist with tracking and recording of Gallery Shop and Visitor attendance for gallery-related events;
• Assist with shipping and handling for in Gallery Store purchases and Online Shop sales;
• Assist with maintaining inventory in the Gallery Shop and the Online Store;
• Assist Visitor Services & Gallery Shop Manager to create visual displays and maintain organized
space; and
• Assist in facilitating special Gallery Shop promotions and initiatives.

Qualifications:
• Two or more years of retail experience;
• Proven track record of providing exemplary customer service;
• Understanding of Northwest Coast Art and history is an asset;
• Well-developed communication skills and comfortable working cross-culturally and with guests/visitors
of all ages;
• Experience using point-of-sale systems, cash handling, and end-of-day accounting and reporting,
specific training provided;
• Experience using MS Office programs;
• Experience using Shopify is an asset;
• Fluent in English, Indigenous or other languages would be an asset; and
• Indigenous peoples are strongly encouraged to apply.

Please send your cover letter and resume to: Cheryl Wadhams, Visitor Services & Gallery Shop Manager
cwadhams at billreidgallery.ca<mailto:cwadhams at billreidgallery.ca> Deadline: April 20, 2025

Please include the position you are applying for in the subject line of your email.

The Bill Reid Gallery of Northwest Coast Art is committed to employment equity and welcomes all
applications from qualified applicants. While we thank all applicants for taking the time to consider this
position, only those applicants selected for an interview will be contacted.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.museum.bc.ca/pipermail/listserv-museum.bc.ca/attachments/20250410/61bdc549/attachment.htm>