[BCMA] Job Posting at the BC Sports Hall of Fame - Experiential Programs & Learning Ambassador

Moderated BCMA subscriber listserv listserv at lists.museum.bc.ca
Wed Jun 22 12:05:09 PDT 2022

Hello everyone,

The BC Sports Hall of Fame is seeking a museum education programmer to fill the Experiential Programs & Learning Ambassador position to lead our youth education programs. Below is the description for this position.

Experiential Programs & Learning Ambassador

Position Type:                     Full time /  permanent
Salary Range:                      $32, 000 - 38, 000 per annum
Application deadline:        Until position is filled

About us
The BC Sports Hall of Fame is offering an exciting opportunity to become a member of our team dedicated to serving the organization's mission of Honouring the Past and Inspiring the Future. The Experiential Programs & Learning Ambassador is responsible for delivering exceptional customer service to the visitors of the BC Sports Hall of Fame, developing, promoting, and delivering educational programs, mobilizing efforts in generating revenue, and coordinating and leading projects in producing curricular materials. This role will lead the organization's signature youth education program powered by the stories of BC's athletes, coaches, and builders. More information on Hero in You can be found at heroinyou.ca

The BC Sports Hall of Fame preserves and honours BC's sport heritage by recognizing extraordinary achievement in sport by using our collection and stories to inspire all British Columbians to pursue their dreams. Located at Gate A of BC Place, the Hall showcases accomplishments of individual athletes and teams, as well as those who have contributed to the development of sport in the province.


Your game plan for success includes:

*        Develop, lead, deliver, coordinate, and promote educational programs inspired by sport and sport heritage

*        Collaborate with third party agencies, governments, Indigenous sport organizations, and other resources to develop high quality lesson plan materials for educators

*        Co-ordinate and lead initiatives in diversifying the narrative of BC sports history to pave the way for inclusion and accessibility

*        Recruit and liaise with Honoured Members to deliver Hero In You youth education presentations at schools, in tours, and online

*        Hosting outreach events and assisting with special events (preparing, facilitating, serving, etc.).

*        Assist with daily operations of the museum including opening and closing procedures

*        Visitor reception duties, receiving calls from customers, providing customer service, and handling transactions via our point of sale (POS) system

*        Demonstrating knowledge of the facility, admissions, rates, packages, promotions, attractions, services, artefact donation policies, and merchandise

*        Maintaining cleanliness of facilities and troubleshooting interactives.

*        Leading the development of hands-on activities for use on tours and programs.

*        Interpreting, explaining, educating, and inspiring visitors to learn more about BC sports history.

*        Adhering to Covid-19 Safety Policies and Procedures


*        Must be able to work both independently and interdependently in making decisions and solving problems.

*        Comfortable with interacting with and lead both small and large groups of various ages.

*        Minimum 3 year's experience developing and facilitating education, or recreation, programs for children and youth

*        Have a valid driver's licence and must be comfortable to drive throughout the province for education and outreach

*        Digitally savvy with Zoom and other video conference platforms

*        Have excellent verbal and written communication skills.

*        Strong oral and visual presentation skills

*        Able to work independently and interdependently in making executive decisions in visitor enrichment and in developing educational projects and initiatives

*        Demonstrate strong interpersonal skills to communicate effectively and courteously with visitors when providing assistance and information. Or, when working and collaborating with partners, Honoured Members, and other community organizations.

*        Must have competent level of IT proficiency and possess knowledge and skills in using Microsoft and Google products (Word, PowerPoint, Excel, Sheets, Drive, Forms)

*        Ability to multi-task in a fast-paced environment, work well under pressure, and deal with stressful situations professionally

*        Have an interest in BC sports history and heritage, or eager to learn more about sport heritage

*        Available to work evenings and weekends, and flexible hours during some holidays and special events.

*        Have a Bachelors, or Masters, degree in Museum Studies, Museum Education, Education, or History

*        Second language fluency is an asset.

*        Standard First Aid / CPR-C Certificate is an asset.

*        Must undergo and successfully pass a Criminal Record Check

*        Be legally entitled to work in Canada; is a Canadian citizen, or a permanent resident, or have refugee status in Canada.

*        Ability to carry supply bins up to 25lbs

*        Heritage and/or teaching or tour guide experience is an asset

Training and Skill Development Provided:

*        Gain practical experience and training in areas of: education and teaching in a museum setting, program development, and promotion.

*        Learn more about interpretive techniques and museum principles.

*        Refine and develop public speaking skills.

*        Gain first-hand experience in providing customer and guest service in a cultural/tourism context.

How to Apply:
Please submit your cover letter and resume to talent at bcsportshall.com<mailto:talent at bcsportshall.com>. We thank all applicants for their interest, however, only those selected for an interview will be contacted. No phone calls, please.
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