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Tue Jul 27 16:08:09 PDT 2021

*Job Title:           *Museum Assistant

*Reports to:      *Museum Manager

*Status:               *Part-Time / 18-24 Hours/Week – Thursday, Friday and

*Salary:*                $20/Hour

Summary of Position:

The Museum Assistant is the front-line face of the *Qualicum Beach Museum*
and serves as a key representative of the organization in creating positive
visitor experiences. The Museum Assistant facilitates entrance into the
Museum’s spaces and services – including our public programs/events. The
Museum assistant promotes participation in our other learning opportunities
and resources.

Duties & Responsibilities:

Reporting to the Museum Manager, supervised on a regular basis by the
Museum Coordinator, and working collaboratively with the temporary summer
staff and volunteers, the Museum Assistant will:

1.               Greet visitors to the Museum, and respond to their
questions, in a friendly and professional manner;

2.              Facilitate the admissions process, including point of sale
transactions and handling cash, as required;

3.               Track and coordinate museum bookings online;

4.              Track and maintain relevant statistics associated with
Museum visitation;

5.              Provide excellent customer service through Gift Shop sales &

6.              Ensure necessary COVID sanitizing according to provincial

7.               Engage visitors – as required – with prepared key messages
associated with the Museum’s exhibits, and refer other special requests
(research, donations, etc.) to additional resources (such as our website,
books and/or to appropriate Museum staff;

8.              Assist with any public programs or related duties;

9.              Coordinate museum’s social media platforms;

10.        Provide service and support to any groups using/visiting Museum
facilities during shifts;

11.         Carry out general retailing-related responsibilities in the
Gift Shop (inventory tracking, stocking and replenishing of shelves,
organization, etc.);

12.        Occasional shifts for special events may be required;

13.         Help organize/develop Children’s Museum Day “to go” in light of
COVID impact –  a specific task for spring 2021 but revert to Organize/Plan
CMD should the position become permanent long-term.

14.        Provide support on Museum & Archives projects, including general
administrative tasks, as required;

15.        Open and close the Museum buildings according to established
procedures and policies.


·         Two years of post-secondary studies, preferably in an arts &
culture related field.

·         Training or experience in customer service is an asset.

·         Physical ability to lift 40lbs from floor to table height is

·         Basic knowledge of the community of Qualicum Beach is desirable.

·         Strong interest in local history and working in a Museum setting.

·         Experience working with the public and answering telephones.

·         Excellent communication and interpersonal skills, and experience
working well in a team environment.

·         Ability to work on tasks with minimal supervision.

·         Strong organizational skills.

·         Excellent written communication skills.

·         Excellent computer skills and comfort-level with technology.

·         Experience working with children an asset.


·         Please send cover letter and CV to Lorraine Bell, Museum
Coordinator.  qbmuseumadmin at shaw.ca
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