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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Times New Roman","serif"'>Manager of Retail & Visitor Services <o:p></o:p></span></u></b></p><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><i><span style='font-family:"Times New Roman","serif"'>Full-Time Summer (5 days per week); Part-Time Winter (1-2 days/week). </span></i><i><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></i></p><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><i><span style='font-family:"Times New Roman","serif"'> Overtime work is rare.<o:p></o:p></span></i></p><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><i><span style='font-family:"Times New Roman","serif";color:black'>$21 per</span></i><i><span style='font-family:"Times New Roman","serif"'> hour + employer EI & CPP contributions<o:p></o:p></span></i></p><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><i><span style='font-family:"Times New Roman","serif"'>Deadline for <span style='color:black'>applications: January 7, 2022<o:p></o:p></span></span></i></p><p class=MsoNormal align=center style='margin-bottom:4.5pt;text-align:center'><i><span style='font-family:"Times New Roman","serif";color:black'>Start Date: January 17, 2022<o:p></o:p></span></i></p><p class=MsoNormal style='margin-bottom:4.5pt'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:4.5pt'><span style='font-family:"Times New Roman","serif"'>The Revelstoke Heritage Railway Society is seeking an energetic, outgoing individual to lead our visitor services and retail team on a full-time basis (summer) and part-time basis (winter). <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'>The Revelstoke Heritage Railway Society operates the Revelstoke Railway Museum and the Last Spike Store at Craigellachie, two major regional cornerstone cultural attractions which have <span style='color:black'>delighted hundreds of thousands of visitors. </span>These combined operations are critical to the Society’s delivery of value to our communities, and the Society’s financial sustainability. <span style='color:black'><o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'>This role is a great opportunity to help advance two regional cultural cornerstones and build a successful museum commerce program. <span style='color:black'>Together with the Executive Director and Curator, the Manager of Retail and Visitor Services is a member of the Museum Leadership Team. </span><span style='color:red'><o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><b><span style='font-family:"Times New Roman","serif"'>Responsibilities: <o:p></o:p></span></b></p><p class=MsoListParagraphCxSpFirst style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Maintaining a friendly and positive visitor experience at the Revelstoke Railway Museum and maintaining a positive and collaborative work environment for the Museum’s Retail and Visitor Services Team.<span style='color:black'> </span><o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Merchandizing the Museum Store to ensure a pleasant shopping experience and maximizing sales per visitor. <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Continuously improving and renewing product lines, monitoring inventories, ordering products and preparing merchandise for sale for both the Museum Store and Last Spike Store.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Documenting and continuously improving all visitor services and retail policies, operating procedures and customer service standards for the Revelstoke Railway Museum. <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Collaborating with the Last Spike Store Supervisor in all aspects of the Store’s operation. Weekly half-day trips to Craigellachie during its May-October operating season are required (mileage is reimbursed at Canada Revenue Agency rates). <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Leading the Visitor Services and Retail Team, developing staffing schedules, on-boarding and training staff and ensuring stable continuity of the Revelstoke Railway Museum’s operations. <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Collaborating with the Museum Leadership Team in ensuring a high-quality operation and advancement of the Revelstoke Railway Museum, <span style='color:black'>in organizing and presenting special events and programs, and in taking</span> bookings for visiting groups and tour buses.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Reviewing daily financial results, processing revenues and reports, making bank deposits, and working closely with the Bookkeeper in ensuring timely and accurate financial reporting.<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo1'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Ensuring the Shopify Point-of-Sale system is accurate and regularly updated, maintaining, renewing and enhancing the Society’s On-Line Store and ensuring on-line orders are fulfilled.<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Skills and Competencies:<o:p></o:p></span></b></p><p class=MsoListParagraph style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm;mso-add-space:auto;line-height:106%'><span lang=EN-CA style='font-family:"Times New Roman","serif"'>The ideal candidate has a minimum of 3-5 years of successful retail leadership experience, shows strong business acumen and is a strong generalist in all aspects of retail operations including: </span><span lang=EN-CA style='font-family:"Times New Roman","serif"'>team leadership and staff scheduling; customer service; budgeting and financial performance; product selection, ordering inventory and control; reporting and cash handling; merchandizing; and on-line retail. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'>The successful candidate will also have demonstrated strengths in the following skills and competencies:</span><span style='font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoListParagraphCxSpFirst style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Passion for customer service and visitor experience, with success in improving both. Experience in the museum or cultural environment is a definite asset.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;line-height:106%;mso-list:l1 level1 lfo2'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Developing and monitoring retail operating budgets and financial performance. Familiarity in using basic retail performance measures is preferred. <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Entrepreneurial instincts and enthusiasm for identifying new products and opportunities, continuously improving and growing a retail operation. Familiarity with museum store best practices is a definite asset.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Organizational and multi-tasking skills and the ability to “switch gears” and adapt to changing situations.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo3'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Advanced computer skills, particularly Excel, and </span><span lang=EN-CA style='font-family:"Times New Roman","serif"'>use of point-of-sale systems. Strong working knowledge of Shopify is preferred.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif"'>Committed to following COVID prevention protocols.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Available to work full-time during the summer months (April-October) and part-time during winter months. <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Has a motor vehicle operator’s licence and can supply own transportation to Craigellachie.<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;line-height:106%;mso-list:l1 level1 lfo2'><![if !supportLists]><span lang=EN-CA style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-CA style='font-family:"Times New Roman","serif";color:black'>Able to lift, move and carry up to 20 kg<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'>Proposals for a job-sharing arrangement with two candidates will be considered.</span><span style='font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><b><i><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><b><i><span style='font-family:"Times New Roman","serif"'>Please Note: Applications will <u>only</u> be considered for individuals who are already Canadian residents and legally eligible to work in Canada. Applicants from outside of Canada will be declined. <o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"Times New Roman","serif"'>E-mail your resume to: director.railway@telus.net or mail to:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Revelstoke Railway Museum<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Attention: Executive Director<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>719 Track St West<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>PO Box 3018<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Revelstoke, BC<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>V0E 2S0<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:4.5pt;margin-right:0cm;margin-bottom:4.5pt;margin-left:0cm'><span style='font-family:"inherit","serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif"'>Jim Cullen<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'>Executive Director <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'>Revelstoke Railway Museum<br>719 Track Street West<br>P.O. Box 3018<br>Revelstoke, BC<br>V0E 2S0<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'>Phone: 250-837-6060<br>Cell: 403-835-1238<br>Email: <a href="mailto:director.railway@telus.net"><span style='color:blue'>director.railway@telus.net</span></a><br>Web: <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.railwaymuseum.com&d=DwMFaQ&c=xN2-G3cygOpDxk3Nh3luTA&r=UH6-5sEAb2tBjz3i5ikKwShQ4fumwBd1tRtr55Kn_KI&m=WroZ-IIS4iEC4RKQzdljOw57jhi6_yuqQLmh1lVsTbw&s=wjD5ox-lYcmhR53wK_x34Tq4pJKvOcgrmSCqzeEMWbo&e="><span style='color:blue'>www.railwaymuseum.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri Light","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>