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<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0cm;margin-bottom:9.0pt;margin-left:0cm;background:white;vertical-align:baseline">
<b><span style="font-size:21.0pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA"><a href="https://tre.tbe.taleo.net/tre01/ats/careers/v2/viewRequisition?org=TRQS8M&cws=37&rid=715">Head Attendant (School Programs Facilitator)</a></span></b><b><span style="font-size:21.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most
valuable asset – </span><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#236192;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-CA">our people</span></i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">.
This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing,
livable, and well-managed community in Canada”, then please apply.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;background:white;vertical-align:baseline">
<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Overview<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">The City of Richmond is currently looking for enthusiastic, responsible individuals who have excellent customer service, communication and interpersonal skills.
You will enjoy working with the public and delivering educational programs and tours for all age groups at
<b>Britannia Shipyards National Historic Site</b> and the <b>Richmond Museum</b>.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;background:white;vertical-align:baseline">
<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Examples of key responsibilities include, but are not limited to:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Delivery of school programs and tours.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Overseeing volunteers to assist in program and tour delivery.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Preparing all educational materials and spaces for programs, including set-up and clean-up.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Assisting with the development of hands-on activities for use on tours and programs.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Providing school program evaluations to teachers at the time of the program.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Cash handling, balancing and reporting.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Opening and closing of museum buildings.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;background:white;vertical-align:baseline">
<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Knowledge, Skills & Abilities:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to work both independently and interdependently while exercising sound judgment and initiative.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to interact with and lead both small and large groups of various ages.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to understand and carry out oral and written instructions.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to be knowledgeable, personable and skilled at maintaining control of the interpretative conversation while creatively
encouraging willing visitor involvement.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to interpret, explain, educate, and inspire visitors.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Strong problem solving and communication skills including ability to make decisions independently.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to courteously and effectively deal with the public in providing information and assistance.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to work well under pressure and deal with stressful situations with professionalism.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Knowledge and skills in using Microsoft Office programs such as Word, Excel, Outlook and PowerPoint.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Knowledge of interpretive techniques, museum principles and local history.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to use REDMS or a similar record management system is preferred.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to successfully pass a Police Information Check.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to speak a second language is an asset.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Ability to carry supply bins up to 25lbs.<o:p></o:p></span></p>
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<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Qualifications and Experience:<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Completion of Grade 12 or equivalent supplemented by related experience in education, a museum, heritage site or cultural setting.
An equivalent combination of education and experience will be considered.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:9.0pt;margin-left:48.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Current Occupational First Aid Level 1 certification or higher is required.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Heritage and/or teaching or tour guide experience is preferred.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;background:white;vertical-align:baseline">
<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Working Conditions:<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Duties are performed in a heritage environment. Must be comfortable standing for long periods of time. May be outdoors, in all
weather conditions. May encounter upset or unpleasant customers.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;background:white;vertical-align:baseline">
<span style="font-size:15.5pt;font-family:"Arial",sans-serif;color:#236192;mso-fareast-language:EN-CA">Additional Information:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Employee Group:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">CUPE Local 718<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Position Status:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Auxiliary<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Salary Range:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">$20.94 per hour, plus 12% in lieu of benefits<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Hours of Work:<o:p></o:p></span></p>
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<td valign="bottom" style="background:transparent;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">This is an auxiliary position with no guarantee of shifts or hours. Hours assigned will be variable, depending on operational needs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">Application Posted:<o:p></o:p></span></p>
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<td valign="bottom" style="background:transparent;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">10/22/21<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">External Closing Date:<o:p></o:p></span></p>
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<td valign="bottom" style="background:transparent;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-CA">11/5/21<o:p></o:p></span></p>
</td>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif">Position Information<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><b><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif"><a href="https://tre.tbe.taleo.net/tre01/ats/careers/v2/viewRequisition?org=TRQS8M&cws=37&rid=715">Head Attendant (School Programs
Facilitator)</a></span></b><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif">Department:
<b>Arts, Cultural & Heritage Admin</b><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif">Division:
<b>Community Services</b><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif">Job ID:
<b>2021-0342</b><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.5pt;line-height:150%;font-family:"Arial",sans-serif"><a href="https://tre.tbe.taleo.net/tre01/ats/careers/v2/applyRequisition?org=TRQS8M&cws=37&rid=715">Apply Now</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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