[BCMA] Summer Job - Visitor Experience Assistant

[Moderated BCMA subscriber listserv]

Visitor Experience Assistant

Organization: Revelstoke Railway Museum / Revelstoke Heritage Railway
Society

Location: Revelstoke, British Columbia

Wage: $19/hour

Position: Part-Time, Student Employment

About the Organization:

The Revelstoke Railway Museum preserves and shares the rich railway
heritage of Revelstoke and the surrounding region. Housed in a historic CPR
station, the Museum engages visitors through exhibits, educational
programs, and community events, fostering appreciation for the history and
culture of Canada’s railways. Learn more at www.revelstokerailwaymuseum.com

Job Summary:

The Visitor Experience Assistant is a front-of-house role supporting
visitor services, Museum Store operations, and community programs. This
part-time student position offers hands-on experience in museum operations,
retail, customer service, and heritage-sector work. The Assistant will help
create a welcoming, inclusive, and educational environment for all visitors.

Key Responsibilities:

   -

   Welcome and assist visitors, providing information on exhibits, Museum
   programs, and local railway history.
   -

   Process admissions, memberships, and retail sales using the Museum’s POS
   system.
   -

   Assist with merchandising, inventory management, and online order
   fulfillment.
   -

   Perform light administrative tasks and support Museum operations and
   events.
   -

   Contribute to maintaining an accessible, safe, and welcoming environment
   for visitors of all abilities.

Qualifications:

   -

   Student (high school, college, or university). No diploma required.
   -

   Basic computer skills, including Microsoft Office, Google Workspace, and
   the ability to learn POS systems.
   -

   Strong communication, customer service, and teamwork skills.
   -

   Enthusiasm for heritage, tourism, and community engagement.
   -

   Ability to lift up to 20 kg and work flexible hours, including weekends
   and holidays.

Desired Attributes:

   -

   Positive, energetic, and reliable attitude.
   -

   Willingness to learn and follow instructions.
   -

   Interest in providing inclusive service to visitors of diverse abilities.

Work Environment:

   -

   Part-time, in-person position at the Revelstoke Railway Museum, located
   in downtown Revelstoke, BC.
   -

   Hands-on experience in heritage tourism, retail operations, and visitor
   engagement.

Location Highlights – Revelstoke, BC:

Revelstoke is a vibrant mountain town surrounded by the Selkirk and
Monashee Mountains, offering world-class skiing, hiking, and outdoor
adventure. The town celebrates culture and heritage through local
festivals, live music, and community events. Visitors can enjoy nearby
attractions such as Mount Revelstoke National Park, Glacier National Park,
Revelstoke Railway Museum, and the Revelstoke Mountain Resort. Learn more
at www.revelstoketourism.com

How to Apply:

Please submit a cover letter and resume to:

Victoria Hill, Executive Director

Email: vhill at revelstokerailwaymuseum.org

Equity Statement:

The Revelstoke Railway Museum encourages applications from youth with
disabilities, Indigenous youth, visible minorities, and new Canadians, and
accommodations will be provided upon request.

Victoria
Executive Director
Revelstoke Railway Museum
P.O. Box 3018 719 Track Street West, Revelstoke, BC V0E 2S0
250-837-6060 || www.revelstokerailwaymuseum.org

The Revelstoke Railway Museum acknowledges and honours  the four nations on
whose traditional territory we gather: the Sinixt, the Ktunaxa, the
Secwepemc and the Syilx.
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