[BCMA] Job Opportunity: Development Coordinator

Fri Jul 7 11:56:25 PDT 2023

Regular Employment Opportunity

Position:  Development Coordinator

ABOUT THE MARITIME MUSEUM OF BC

Our mission is to engage communities in witnessing and preserving maritime heritages. Our vision is that maritime experiences are boldly embraced, shared and lived from a cultural centre on the waterfront.

The Maritime Museum of BC (MMBC) offers year-round exhibits, programs, and events including school programs, craft workshops, skills based Maritime Masterclasses, a speaker series, and annual events like the Massive Marine and Outdoor Garage Sale and the Victoria Classic Boat Festival.

The MMBC has three locations: one downtown public location (about 3,000 sq/ft) and two off site storage locations (totalling 13,000 sq/ft). The collections contain:

*	35,000 objects
*	500 pieces of artwork
*	550 flags
*	Ship models of BC vessels
*	8,500 books
*	35,000 ships’ plans
*	40,000 historic photographs
*	3 historic sailing vessels called Tillikum, Dorothy, and Trekka.

The MMBC is currently run by 5 staff members, 11 Board members, and approximately 100 volunteers who provide their time throughout the year in all areas of museum operations.

The Team

Our team at the MMBC is tight-knit, flexible, and excited about the work we do. We work closely with an amazing and supportive group of committed board members and volunteers. All of us come from different backgrounds, which we believe is part of our strength! We also have community partners in many local organizations who we work with and deliver programming to on a regular basis.

This position reports to the Events and Development Manager.

What you can expect

This position has two main components: First, it oversees memberships and donations, and second it assists with the MMBC’s marketing efforts. In the first component, this position functions as a liaison between the MMBC and its members and donors. This includes answering queries, providing information, devising regular communication activities, maintaining membership and donation records, and growing our membership base. The second aspect to this position is help raise the MMBC’s profile through marketing efforts including maintaining the website, positing to our social media pages (Facebook, Instagram, TikTok, and YouTube), and recording and editing virtual content like our Maritime Minutes videos. 

As the successful candidate, this is an opportunity for you to take ownership of key systems within the MMBC operations. You will be responsible for overseeing the membership and donations database using Kindful, as well as managing communications through Mail Chimp. A large part of this position requires processing and tracking data in both of these systems, so strong attention to detail is key. You will thrive on establishing and maintaining clean and simple systems that allows our memberships and donations to be tracked efficiently and effectively. You will also enjoy the opportunity to be creative by producing marketing content and will get satisfaction out of seeing results.

>From time to time we host member and/or donor events. You will assist the Events and Development Manager with the planning and execution of these events by preparing invite lists, sending invitations, tracking RSVPs, and helping with the running of the event. 

To be successful in this role you should be able to gradually grow membership numbers and ensure member satisfaction. To do so, you will be an excellent communicator with a talent for building strong relationships between members and the MMBC. You will also ensure donor satisfaction by maintaining donor communications, reporting and thanking systems, and effective processing of donation tax receipting.

As this is a data driven role, success will be measured both qualitatively and quantitatively. You will be asked to report on member and donor numbers, including retention figures, at regular intervals.  

Position Responsibilities

Memberships and Donations

*	Enter and maintain all membership and donation information in the Kindful database
*	Enter and track Canada Helps donations in Kindful
*	Maintain memberships and donations email lists in Mail Chimp
*	Prepare and send communications to members and donors through Mail Chimp
*	Organize and send out monthly membership e-newsletters through Mail Chimp
*	Generate and manage lists and reports in Kindful and Mail Chimp as needed
*	Developing and implementing strategies to recruit new members and attract new donors
*	Produce and send out donation receipts and thank you letters
*	Write, prepare, and mail the quarterly donor newsletter packages
*	Assist with member and donor-based events
*	Produce invoices for all membership-related activities
*	Liaise with partnering organizations to establish and maintain joint membership benefits
*	Maintain and update a thorough list of member benefits
*	Prepare membership marketing materials using Canva and/or working with our external graphic designer.
*	Implement new member benefit options 
*	Track data and prepare membership and donation reports quarterly, annually, and around targeted campaigns
*	Assist with running donation campaigns including preparing and sending email communications and mail outs

Marketing

*	Maintain the MMBC’s website by editing pages, adding blog posts as needed, and ensure the content is up to date.
*	Post to the MMBC’s social media pages including Facebook, Instagram, TikTok, and YouTube
*	Create new marketing materials for exhibits, programs, and events using Canva

*	Record and edit virtual content including the Maritime Minutes and Maritime Moments videos
*	Add programs and events to free and paid event listings
*	Additional duties as discussed with the Events and Development Manager and the Executive Director

The ideal candidate will:

*	Have at least 2 years experience in working in membership management, sales, or recruitment
*	Have good interpersonal skills
*	Be highly organized 
*	Have strong attention to detail 
*	Think creatively and take initiative
*	Have a positive outlook and be a good team player
*	Have excellent writing and editing skills
*	Have a working familiarity with social media
*	Have the ability to work independently, be self-directed, and demonstrate initiative
*	Be self driven and can easily handle multiple priorities with deadlines at once
*	Be enthusiastic and motivated to learn about maritime history

The following are considered assets:

*	Familiarity with Mail Chimp
*	Familiarity with Kindful 
*	Familiarity with Canva
*	Experience with handling confidential information

The selected candidate will need to agree to and sign that they have read and understood the following:

*	Employee Manual
*	Code of Conduct
*	Vacation Policy

What We Offer: 

*	Flexible time off including the option to substitute statutory holidays.
*	Health spending account after a probationary period of three months.
*	A new matching RRSP contribution up to $500
*	Five paid sick days a year.
*	Professional development opportunities including paid time for cultural learning.
*	Enjoyable work that matters with a collaborative and supportive team.

Salary: Starting wage, $21.53 - $24.23/hour, depending on experience.

Schedule: 37.5 hours a week, Tuesday to Saturday. This is an on-site position. Some evening and weekend work will be required. 

Application due: 18 August 2023 at 4pm

Start Date: Preferably 2 October, but to be discussed. There will be a three-month probationary period.

TO APPLY

Please apply with a cover letter, resume, and three references in that order in a single PDF to the HR Committee by email at  <mailto:bvis at mmbc.bc.ca> bvis at mmbc.bc.ca. 

The Maritime Museum of BC actively welcomes and encourages applications from women, people with disabilities, Indigenous peoples, and visible minorities. We value those with lived experience and/or experience with DEAI (Diversity, Equity, Accessibility, and Inclusion) work.

We would like to thank all applications for their interest in this position. Only candidates selected for an interview will be contacted.

--

Brittany V. Vis, MLIS (she, her)

Executive Director

250-385-4222 

 <http://mmbc.bc.ca/> Maritime Museum of British Columbia

The Maritime Museum of BC is on the territories of the Lək̓ʷəŋən Peoples, specifically the Songhees and Xwsepsum (Esquimalt) Nations, who have respected these lands and waters for thousands of years.

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