[BCMA] Job Posting: Business Operations Supervisor (Community Services Coordinator 2) – Museum Operations – City of Surrey

Tue Jun 22 09:24:54 PDT 2021

Hello,

The City of Surrey is looking for a Business Operations Supervisor – Museum
Operations for a one-year project position!  As one of the fastest growing
cities in Canada, the City of Surrey is a globally recognized leader in
building vibrant, sustainable communities through technology and
innovation. City of Surrey employees are talented innovators, inspired by
meaningful work and the opportunity to drive our city—and their
careers—forward. Please see the job description below:

*SCOPE*

Museum of Surrey‘s mission is to ignite young imaginations and connect
Surrey's diverse citizens and communities through participation,
engagement, and stories.

We are seeking to add a Business Operations Supervisor (BOS) to our
leadership team. Do you enjoy coaching a customer service team, feel
satisfaction when building systems operate seamlessly, and rewarded when
your spreadsheets balance? You would thrive in our busy Museum as a leader
committed to positive visitor experiences and efficient business
operations. This position supervises and trains facility attendants,
cleaners and building service workers and is responsible for ensuring the
building systems are maintained and financial records are accurate. The BOS
reports to the Museum Manager and is a key member of a collaborative team
of supervisors striving to make visiting the Museum an outstanding
experience in Western Canada.

The ideal candidate is a collaborative team worker who takes initiative and
can work independently. This 1 year project position is based on a 35
hour-work week with a 2021 hourly rate of $35.91.

*RESPONSIBILITIES*

This position is responsible for the business operations of the museum.
This includes clerical services, security, gift shop, facility bookings,
cleanliness, and building maintenance. This position recruits, trains, and
mentors public facing staff and cleaners, and also supports volunteer
Gallery Ambassadors.

The position is responsible for budget monitoring, payroll, reconciliation,
and creating financial reports. The BOS writes and implements
administration and service procedures, collects data and writes statistical
reports, and has systems to manage digital files and paper records. This
position also contributes to annual planning, annual report writing, and
visitor evaluation reporting.

The BOS is responsible for purchasing office, janitorial, gift shop,
apparel, and other necessary supplies, and liaises with the City’s IT
department to ensure computer and digital systems remain functional.

As Building Operations Supervisor you:

   - Demonstrate attention to detail, and ability to maintain accurate
   records.
   - Are skilled in customer service best practice.
   - Demonstrate skill and experience performing clerical duties including
   facility bookings, payroll, budget tracking and other basic accounting
   needs.
   - Have experience working with contractors and inspectors.
   - Are familiar with seasonal and ongoing building maintenance needs
   (museum experience is an asset).
   - Experienced supervising successful teams.
   - Excel in administration systems and records management.
   - Understand why and how Museums are a place of learning for the public
   and staff.
   - Committed to reconciliation, anti-racism, and universal design actions
   that make a Museum a welcoming, relevant, and safe place for everyone.

*QUALIFICATIONS*

The successful candidate will have:

   - University or college level graduation in a related discipline.
   - 3-5 years of progressively responsible experience in the delivery of
   professional cultural programs including experience in facility management.
   - An equivalent combination of education and experience will be
   considered.
   - Must have technical experience and expertise applicable to the
   specific role.
   - Experience working in a museum or other cultural facility/heritage
   site setting; and
   - The ability to lift up to 15 kilograms.

If you or someone you know may be interested in this position please feel
free to apply at www.surrey.ca/careers
<https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.surrey.ca%2Fcareers&data=04%7C01%7Clesley.neves%40surrey.ca%7Cfcecea2bd447453f5d2708d8d8eda80f%7Cdabca0329edf4a38812823f1c18ab2a3%7C0%7C0%7C637497862539486758%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yYjh4HPhf8dN2tjIIPfyrICQ5nWjuMBMlmqGY0719d4%3D&reserved=0>
to Job ID 3864.

If you have any questions please email humanresources at surrey.ca.

Regards,

Lesley Neves, CPHR Candidate | Employment Specialist

[image: COS_Tag_pp_cmyk-200]

*CITY OF SURREY*

Human Resources Department

13450 104th Ave, Surrey, BC, Canada V3T 1V8
T 604.591.4268 | F 604.591.4268 | www.surrey.ca
<https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.surrey.ca%2F&data=02%7C01%7CLesley.Neves%40surrey.ca%7C515f415727c64b3eb79408d73e02ec1c%7Cdabca0329edf4a38812823f1c18ab2a3%7C1%7C0%7C637046054580558387&sdata=bzczEVEiyQjZpvVDuiLUNIwPYRDP0IF0%2BH1CEFCGd3I%3D&reserved=0>

   <https://reviews.canadastop100.com/top-employer-city-of-surrey>
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